What People Are Saying Sovereign Storm Solutions
Letter of Recommendation
Charles D Musgrove, secretary
Calvary Temple Assembly of God
“I first became acquainted with Olivia when she and a business associate came to a business meeting of Calvary Temple Assembly of God. They had detected storm damage on the main church building as well as our Activity Center. She said she would usher the damage repair from that day until the work was completed. Over the next several months she kept her word and stayed in touch with the Pastor as well as other Board Members.
When contacted she was always upbeat and cheerful. There were times when the repairs hit a snag or two but she helped steady the boat throughout the process. During our meetings with her she was always very well dressed and portrayed a business-like professional attitude. We were very appreciative that she had been assigned to our repair project with Restoremasters. Bottom line; she got the job done!”
Letter of Recommendation
M. Joe Crosthwait, Jr., Esq.
Attorney & Counselor-at-Law
“The hail storm last April 19 hit us hard. It got our house, cabana, barn, boathouse and my office 5 miles away. I interviewed several roofing companies including one that I have used a number of times in the past. Based on references I decided to have Sovereign Roofing do the jobs. I could not be more pleased. The jobs were done promptly and extremely well and on schedule and actually a bit under budget. Not only were the roofs, guttering and damaged siding replaced, it was as though no damage had ever occurred. And the clean-up — which matters so much — was perfect. No nails, no mess. No dead grass or damage to flower beds. As an example I asked the other roofing companies about containing and cleaning up the “trash” in the attic that comes when re-roofing is done…..nails, dirt, insulation, etc. They “…don’t do that…” Sovereign not only does that but Sovereign lined the inside of the roof with plastic so that NONE of that filled up the attic and covered up our belongings (Christmas decorations and the like). Talk about full service and attention to detail….at no extra charge! I couldn’t be happier and I unhesitatingly recommend Sovereign Roofing for your roofing and siding needs.”
Letter of Recommendation
Mark Henry
Stanmarck Properties, LLC.
“I had the pleasure of meeting Olivia Kraft early 2022 when one of my commercial shopping centers had a major roof claim from hail damage. Olivia and her team found underlying damage to our roof that was not visible to the normal eye. Once the damage was discovered she handled the whole process through the company she represented – RESTOREMASTERS Commercial Roofing Co.
The job involved an insurance company, a public adjuster, a roofing company, and the partnership I represent as owner. Ms. Kraft took the lead in coordinating all parties which was no easy task. There were plenty of times I became frustrated with the process and I leaned on her to solve the problem. She never let my frustration waiver her professional demeanor. Early into the project it became evident that she was not just working for the roofing company but representing the best interest of the property owners as well.
Probably the most impressive trait she possesses is her knowledge of the roofing business. Her knowledge of the industry, combined with her professionalism and representation of all parties involved, speak for themselves. Even after the job was completed and I reached out to her, she took care of what I needed. Never once did I have to follow up or check on the status of a situation, she was always ahead of my concerns.
I found Olivia Kraft to be trustworthy, honest and totally professional. I would recommend her and any company she may represent.”
Letter of Recommendation
Jerry M. Freeland
“I am writing this letter to extend my sincere appreciation to you and your entire team of professionals – Adam Engel and Jordyn Cartmell of Mansell & Engel law firm, along with Chris Brandstetter, tile roof expert.
Olivia, as you are aware, my house and my Ludowici clay tile roof are 106 years old and therefore presented unique problems not just any roofing company could properly handle after a recent hailstorm had hit our area. From the start you took the time to explain every step of the process. The knowledge you possess regarding the roofing industry is and can be a great asset to anyone in need of a new roof. Your team of Adam, Jordyn and Chris is beyond compare – all so very knowledgeable and professional. I will never hesitate for a moment to recommend you and your company to anyone who could benefit from such expertise……”